What information we collect and how we collect it.
Cookies and remarketing
- The IP Address of your computer
- The Address of your web hosting provider
- The date/time of your visit
- The title of the pages you have viewed
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
When you fill out the forms on Thekneeresource.com, we store the data you send us. We use this information in the following ways:
|Form||Data collected||How is it used|
|If you leave a comment||Name
|Your information is only used to communicate with you as part of the discussion on that page.The name you give will be published alongside your comment.
Your email address will not be published but may be used to contact you if you select the option to be notified of replies or new comments.
|If you complete the mailing list subscription form||Email address
|If you complete a form to download content||Email address
|If you add yourself to a knee course or event waiting list||Email address
|Your information is used to send you a notification when a knee course or event is open again and to make you aware of offers and other content that may be of interest. You can opt-out of this list at any time by contacting us.|
|If you book onto a course or event via an EventBrite Link||First name
Payment information (held in paypal)
|The information passed back to Thekneeresource.com by EventBrite is only used to administer the knee course or event you have registered for. EventBrite do not share your payment information with Thekneeresource.com.
Except where explicitly stated above the data collected via our online forms is NOT passed on to any third party organisations and is held in a secure web-based database.
Videos and photos
Videos and photos of individuals seen in clinic at The Physiotherapy Centre, Liverpool and Daniel Massey Physiotherapy, Warrington are sometimes used as part of content on the Thekneeresource.com website or within the knee course materials. In most cases individuals are unlikely to be identifiable from the photos/videos; however as this cannot be guaranteed, wherever photos or videos of individuals are used explicit written consent will always be sought and will be held on file both within the client record at the corresponding physiotherapy clinic and by Thekneeresource.com. Individuals have the right to withdraw their consent to this usage at any time and Thekneeresource.com will make all reasonable efforts to remove photos/videos from content; However where a photo/video has been made available on the website or via knee course materials it may not be possible to remove all copies of the data. This is fully explained when consent is given.
Your Consent To This Agreement
By accessing the content on Thekneeresource.com you consent to the collection and use of information by Thekneeresource.com as specified above.
You have a number of important rights with regard to the personal information we hold about you:
- the right to request details of what information we hold and to have a copy of it
- the right to ask us to correct information you think is inaccurate.
- the right to ask us to erase all information we hold about you.
- the right to ask us to stop processing information about you for all or only some purposes.
To make a request to us under any of these rights please contact us.
For more information about your rights with respect to your personal data please see the ICO website.
Please note you always have the right to complain to, appeal or raise your concerns with the Information Commissioner’s Office (ICO) using the following contact details:
Address: Information Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Call: 0303 123 1113 or 01625 545745. (Open 9am to 5pm, Monday to Friday)